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Maintenance and Support

Ongoing care that keeps your software and systems updated, secure and running smoothly.

What does maintenance and support include?
Bug fixes and updates, security patches, performance monitoring, help desk support and monthly reports.
Do you support systems you didn't build?
Yes. We review the system first, then agree what we can support and how.
How is support priced?
Support plans are quoted individually based on your systems and the level of help you need.
What it is

Maintenance and Support

Software and systems need care after launch. We keep them updated, secure and running smoothly, so problems are fixed early and your team can focus on their work.

Each month you receive a report on what we did and what we recommend next.

Who it is for

Who it is for

  • Businesses that rely on a website, app or system every day
  • Teams without in-house developers or IT staff
  • Companies whose previous developer is no longer available
  • Organisations that want regular security updates and monitoring

What you get

  • Bug fixes and updates
  • Security patches
  • Performance monitoring
  • Help desk support
  • Monthly reports
Our process

How we work

  1. Step 01

    Discover

    We understand your business, goals and requirements in a free consultation.

  2. Step 02

    Plan

    We propose the solution, timeline and a custom quote.

  3. Step 03

    Build

    We design, develop and test, sharing progress with you at every stage.

  4. Step 04

    Launch and Support

    We deploy, train your team and stay on hand for updates and support.

Questions about this service

Through our help desk. Details are shared when your support plan starts.

Yes. Security patches and updates are part of every support plan.

Yes. Plans can be reviewed as your needs change.

Not sure which service you need?

Book a free consultation. We'll listen, recommend the right approach and send you a custom quote.

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